I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Great company to deal with. The best around in my opinion for quality, service and price.rnA high quality product, which does justice to any photograph. Check out their deals too and save some cash! I use Dropbox for the hi-res images to maintain the image quality and order with a thumbnail version.
Dr Justin D., | impressed Thanks very much, everything is correct. I appreciate you applying the discount! I have been very impressed with the construction of the wood panels. It makes my artwork look very professional.
Nancy, | You have a returning customer! Thank you for such great customer service. I really appreciate all that you did to get me my frames in time for my art show this weekend. You have a returning customer. Thank you
Tennille A., |