great service Hello there,
Package arrived today and the frames look good!
Thank you for the great service, we'll be in touch in future again!
Kim, | You did a fantastic job! I received my 2 canvas prints this week and I love them! You did a fantastic job! It was really quick and seamless and I really appreciated how you suggested the size that would work best, based off my initial order. I will recommend you anytime!
Jennifer Turner, Calgary | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Wow! That is wonderful. I am so grateful. God bless you abundantly. I appreciate your excellent customer service.
Grace and peace to you my friends! I look forward to receiving my new frame and will wait for it patiently.
Sincerely yours,
Teren, |