Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Very fast service and excellent products We received our two canvas prints today, and they're beautiful. Very fast service and excellent products. We look forward to ordering again.
SK, Edmonton | Dear Vancouver on Canvas, Thank you for the excellent work and service.
The picture is beautiful and I was so happy to receive it before Xmas. I will certainly be placing more orders in the future.
Happy Holidays,
Susanne, Victoria | frame received I received the frame, and this time it is just right in every way. A very snug fit, but it fits, and it looks great. So thank you very much. I'm very happy with it.
Sonbol, |