I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | could not be happier... I ordered 2 canvas prints to give to family for xmas. U received my order today, and I could not be happier. In fact I'm jealous that I am giving them both away, may have to order my own!
Melissa, Calgary | pleased We are so pleased with our art and our experience. After ordering several plaque mounted prints, they arrived damaged and we were very impressed by the professional and caring way the issue was resolved. Lots of email communication to keep us in the loop with the damage claim - the shipping company responsible for the damage. KeenArtMedia went above and beyond to make sure our replacement art arrived safe and sound. Not only is their work beautiful but the customer service is superior too.
Denaige M., Calgary | Plaks... Hope all is well!
We just received the plaques and thank you!
Have a great weekend.
Nathan, |