Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | amazing job ... Guys and Gals, you have done an amazing job on the movie posters... Make sure to tell your team... 100%
Trevor, | Covid Days Grate product and services. It certainly is a difficult time we're all dealing with. The most important thing is for us all to stay safe and be well. So, the fact the order will take longer is perfectly understandable, and I must thank you for your care and diligence in making sure you and your existing staff are staying safe. As a small business owner myself, I stand with you in your concern and care.
Nasim, | Handmade oil paintings I had been searching for paintings of my favourite mountains where my husband and I travel each year, and could not find anything I liked in any gallery anywhere, local or distant. I sent two photos to KeenART to be made into oil paintings and they are not only better than I had hoped for, but they are also better than anything I saw in high end galleries. Thank you. I would recommend KeenART to anyone.
Penny, |