I was excited when the frame arrived earlier than the date promised, but disappointed to find it broken at two joints. From the look of it there is only a dab of glue holding the pieces together. Also there were a few dents in the wood. We are going to reglue the sides and add some L brackets to reinforce. The frame was close to 300.00 .....I should not have to do this.
Carol D., | Not impressed. Not impressed. I live in Ottawa and your business is located in Ottawa yet it took 15 days to receive an incomplete order.
Robert B., Ottawa | Happy Framing Just wanted to give you another heads up that the frame arrived earlier today (a day early), and it’s beautiful! I really appreciate that quick response, and look forward to ordering from you all again in the future.
Betaa, | Plaque Mount Job Thanks so much for the great job on my icon (plaque). The corners were perfectly mitered, my artwork was sized exactly right, and the wood color was just what I hoped. My only warning to customers is that my artwork spent a month in Canadian customs on its way to you, so people need to plan for that if they are physically sending artwork. But once my piece was received by you, everything was timely, including shipping. Thanks again for the wonderful work!
Barb, |