Thx for 25% Artist's discount I wanted to thank Diana for her help in leading me through the characteristics of the frames and the ordering process yesterday. I was very happy to be offered a 25% Artist's discount.
Jeff, | My panels arrived today and they are perfect! Aside from my \'fumble\' in ordering from your web site at the beginning, a problem you took care of immediately, the transaction was completely satisfying and I will be ordering more panels shortly. Thank you
Andy H., | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | It was a hit! Received the canvas - my parents loved it! It was a hit! Thank you for the prompt delivery, I received the canvas on Tuesday.
Thanks again, Regards
Chris, Ottawa |